reckon.com

4.2
4.2 Based on 41 reviews

...

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Addison Adams
Frustrating experience with support

The software fails to track payments effectively. Customer support is unhelpful. A recurring issue has persisted for over a year despite promises of resolution, and the problem returns monthly. The support staff often fail to follow up as promised, and when they do, it’s not timely. No one seems to take responsibility for their actions. My first 22 years using this product were fine, but the last 24 months have been a nightmare.

1
Date of experience: Dec 01, 2025

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