My experience with this car rental service was very unsatisfactory. I reserved a vehicle through a booking platform for 8 days, prepaying £130 for an Omoda 5. Upon arrival to collect the car, I was informed that the reserved vehicle was unavailable, and I would be provided with a similar option instead. The major issue arose when they requested €242/£242 for insurance—an amount that seemed exorbitant, as I initially thought it was for a full year. To my astonishment, this was just for the 8-day rental. When I declined, they proposed a 'cheaper' alternative: €71 plus a €1200 deposit, warning that any minor issue could lead to the entire deposit being withheld. This felt entirely unreasonable and lacked transparency. Ultimately, I felt compelled to pay the €242 to avoid the risk of losing €1200. This experience reflected a significant lack of honesty and an attempt to exploit customers who are already in a vulnerable position after traveling. I would not recommend this rental service. They must be clear about their insurance policies and refrain from surprising customers with excessive last-minute fees.
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Flexible, varied and customised. These are the mobility solutions that we offer at Record go Mobility.
We work to respond to the mobility and car rental needs that arise every day. How do we achieve this? With a varied and updated fleet in which you can find cars, from utility cars to high-end vehicles, two and three-wheel motorbikes, high-occupancy vans and goods vans.
In addition, our products and services are designed to adapt to the needs of your trip: child seats, border crossings, vehicle collection directly at the airport... A whole host of extras so that you can enjoy your experience without any worries!
In a constant process of expansion, we now offer our car hire services in Spain, Portugal, Italy and Greece. We are present in the main tourist destinations in all four countries and have offices in airports and train stations. We work every day to offer you the best mobility solutions. #solutionsforamovingworld #movingyouSee more
