The customer service guy was a complete ass. I called in the morning to ask them about the missing tablet $200 that wasn't packaged in my order and he constantly tried to talk over me. I spent over $2000 on the basic Versaclimber home version. Do NOT buy it if you like to workout hard. It is a HUGE disappointment. I have other home equipment that cost half as much as this and is a much better product. This thing is spring loaded with little resistance. I have bought other products from these guys. They are more like a broker. It takes several months to ship from manufacturer.
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