Extremely Disappointing Customer Service!!!I ordered an MSpa Meteor from Recovery For Athletes early in the morning on December 20. At the time of purchase, the website clearly stated 3–5 business day shipping. It is now January 1st, and my order status has not changed at all—no shipment, no updates, nothing.What’s even more frustrating is that I wasn’t able to reach anyone until several days later, only to be told the company was closed on the 24th, 25th, and 26th. That may be understandable for the holidays, but there was no notice on their website explaining delays or closures. For a company that claims to be “big on customer service,” this experience has been the complete opposite.The lack of communication and transparency is unacceptable. At this point, I’m strongly considering canceling my order altogether and taking my business elsewhere. I would not recommend ordering from this company unless you’re prepared for delays and poor communication.
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Recovery For Athletes is the most trusted injury and muscle recovery store providing the best muscle & injury recovery resources on the market today.
