Recovery Zone’s first response to my faulty Ice Barrel was to ask if I had used the included glue repair kit — despite it being brand new and not holding air. I also returned the brand new chiller and was unfairly charged $190 for allegedly damaged hoses. Poor handling and disappointing service. Luckily my bank stepped in when I questioned their practices under Australian Consumer Law. I have lodged a complain with Fair Trading as well. For some reason I am unable to leave a review on their website which says a lot about the actual reviews on their website.
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