I have owned a p51 Eleanor edition for around 4 years. The watch is a beautiful work of art. However, as an amateur collector I have only worn the watch a handful of times (around once or twice a year for the goodwood revivel car show). And although its been worn very sparsly, the orange colouring on the strap has begun to wear off and mark. I have reached out to rec multiple by email and have had no response at all. I have asked if it can be covered under warranty and if not id be happy to pay retail price for new strap. And yet iv can get a hold of them ether by email or phone. Very disappointing customer service for such a lovely watch. I desperately want to purchase the lotus f1 and the sr -71 watch but cant bring myself to commit if I cant be assured of after sales service should anything go wrong ! I hope this review my prompt a response and hopefully restore my faith in the company.
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