I ordered the REC X4009 Midnight Blue in August 2025 and it arrived last week (Jan 2026). I am very happy with the watch itself. It met, in fact exceeded, my expectations in terms of build quality, packaging etc/.... However, there were a few small things that reduced my overall customer experience.
First was the time between ordering and delivery. Inital estimates were delivery by Mid-November, however I did not receive my watch until almost 2 and half months later in early Feb (5 months after ordering).
Second dissapointment was more with the shipping company (FedEX) that REC. Their communications were hopeless. I received an email from FedEX dated 3rd Feb telling me that customs duty needed to be paid by COB 2nd Feb (ie: the day before) or the package might be returned to sender! Luckily I paid and the package was delivered. The only reason I mention this here is that after ordering I had asked REC to changed the delivery to DHL as I have had several bad experiences with FedEX...but they still sent it via FedEX.
Notwithstanding the above, I am extremely happy with the watch and would definitely consider another purchase from REC in the future.
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