I ordered a satellite receiver from this business and it arrived quite early and everything was good. Once I connected it to the Internet, the receiver asked for updates and I did the update and then the operating system didn't start anymore. Once I contacted them, I was told that you shouldn't never update the device, but I don't know why and as far as I know updates are for fixing the bugs and security patches. I started a return on eBay and someone called me afterwards and trying to give me the instructions to fix the receiver and I agreed to do so to be nice and cooperative. I had to search for a very old fashioned usb memory card, max 4gb, and after finding it with real hassle, I managed to flash the receiver with that guys help in 2/3 days as the flash files and manufacturers support were really really awful. I sent the guy a few messages over the weekend and he could just avoid replying or nicely saying we are not working over the weekend. Long story short, receiver was fixed and back to normal after flashing, happy days! A few days later, I wanted to buy another item from their eBay shop, and then I realised they've blocked me. I really found this disappointing 😞 ; of course I leave bad reviews for whomever they deserve it to help customers and buyers to choose the right place to buy. This is every buyer's basic right. It's also good that you confessed that your items will crash after an update 😄 you'd better to find more decent goods rather than importing unknown chinese stuff where there's no support for them aparat from your "friend " in Thailand.
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Red Apple AV has been established since 2011 and continue to grow in strength.
