I placed an order on the 17th for two throw blankets and paid nearly $30 for express shipping, expecting delivery by the 23rd. On the 19th, I received an email stating my order was printed and shipped. Now, it's the 28th, and the tracking shows that while the shipping label was created, USPS is still 'awaiting the item.' I've reached out several times via the only available method (a support form), but I've only received responses confirming that the item shipped, accompanied by the same tracking link that shows it hasn't actually shipped and that USPS has not received the item yet. This order totaled $100, and I will be escalating this issue to my bank.
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