Ordered a zip hoodie with image printed on back of product. Website showed a centered image (armpit level) with size that filled back of the hoodie.
Product received printed image high on back at shoulder level and image was very small - fit between should blades. Image is completely covered by hood if it is not up.
Contacted RedBubble support to get item printed correctly.
Redbubble support said it was printed correctly and provided a voucher for the value of the item to use on the website to make up for the dissatisfaction.
I countered that the print was incorrect as per the website images and provided side-by-side comparison.
Redbubble immediately provided a full refund and did not even pretend to acknowledge the quality issue.
Gave 2 stars due to the fact that they provided a refund, otherwise would have been 1.
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