Absolutely awful no customer support. There’s no phone number to the red bus app and chat doesn’t work. The first bus Sri Vaari travels was canceled and when I called the person hung up the phone as I was asking for support. The second bus NueGo (also purchase with the app) got cancelled last minute and we couldn’t return to the city where we live. No one offered support and we didn’t even get the refund yet. Disgusting customer service and a terrible experience. Absolutely unacceptable. Book a car or an uber instead of using these companies will save you from the stress of having to deal with them.
Claim your business profile now and gain access to all features and respond to customer reviews.
