I would not recommend using RedBus in Colombia. I bought two tickets from Santa Marta to Riohacha three weeks in advance: busExalpa I arrived at the bus terminal 1 hour and 30 minutes before departure, only to be told to wait. After 45 minutes, I was informed that the bus had already left because it was full, and that the station had never been notified by RedBus neitherExalpa that we had purchased tickets.The staff told me I might be able to travel, but they couldn’t confirm when. Eventually, I was put on a bus that left an hour later than my scheduled departure, completely ruining my travel plans.This company clearly has poor coordination with actual bus providers and sells tickets without guaranteeing your seat.👉 Do not use RedBus. Go directly to the bus companies like Expreso Brasilia or others that will actually honor your
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