I booked a ticket for my mother in India from the U.S., and even though I clearly selected October 8th as the travel date, it got booked for October 7th — which is tomorrow for me in the U.S., but not in India. I tried rescheduling and again chose the 8th, yet it still changed to the 7th. Clearly, the system isn’t handling time zones properly. Now I can’t even cancel or reschedule — such a waste of time and money. Really disappointing. No real customer care person to talk to.
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