This was a 19 hr bus journey, with Palomino. There was one stop where it was possible to buy food and drink, just after I got on. The other stops were only for passengers to disembark/ embark. On a couple of occasions, a seller came on board with snacks for purchase. The seats were comfortable. The company can improve by checking that all the seats recline; mine, unfortunately, didn't (but was supposed to). It would also be a plus if there was wifi on the bus.It would have been useful if some information was given during the journey; in English and Spanish.It would be a great improvement if the air-conditioning could be on all the time, and the passengers to be able to regulate it; it was turned on sporadically, and the quality of air was poor and unbearably hot in the bus, at least on the first floor. Otherwise the embarking at the bus stop was a good experience; luggage was well labelled.
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