I bought tickets through the platform, and the experience was very disappointing. The voucher was supposed to arrive within 15-30 minutes, but after waiting four hours, I had to call for assistance. They promised to resolve the issue but never followed up. I had to call again and insist they stay on the line until the tickets were finally emailed. The customer service was inadequate, the in-app support was ineffective, and it took multiple attempts to reach someone.
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