Poor behaviour and lack of problem solving skills of staff & driver. Bought a one way bus ticket from KLIA2-KL Sentral online. Yes it is stated in the email to print the pass at the counter before departure. My flight arrival time got delayed is out of my control, but I still managed to arrive at the counter 5mins early from bus's departure time. And then counter people scold me say I'm late. the driver asked me to get on board (because got empty seats), but I had to wait till the counter print my pass which took time until the driver almost drove away with my luggage inside. i couldnt just leave the counter cuz she had my phone to refer the booking confirmation email to print. So yea. I managed to get on board on initial time bought but the driver was pissed. Sad experience, oh and the driver said jangan beli online. And that I will do. Wont use redbus service ever again.
Claim your business profile now and gain access to all features and respond to customer reviews.
Book online bus tickets in Malaysia with redBus.my. Big list of operators and routes, Check out various bus service offers and book confirm coach seat.