From my own personal experience, I’d advise those who are located within the region of Barking and Dagenham to not waste your money with this school. The instructor who was assigned in preparing me for my practical exam was not only impatient, but also very unprofessional. From the outset of our lessons, he would lash out at other road users, make snark comments and non-verbal gestures such as kissing his teeth to demonstrate his frustration at my driving.
The last straw for me was when he swore at me, leading up to that point he did not say a word to me on the next course of action I should take, leaving me to figure it out by myself. There came a point, I forgot to press down on the clutch when changing gears, and as a result the car started making funny noises. Thereafter, the instructor shouted from the top of his lungs abuse at me, I was in complete disbelief and he could tell which is why he apologised immediately after.
We did clear the air at the end of our lesson because I spoke on how dissatisfied I was with his behaviour, however I didn’t see much improvement in his demeanour after that. To add to that, he frequently cancelled our lessons with no explanation for a month straight. I filed a complaint about him to the school, they investigated the matter and decided not to take any further action, putting more emphasis on how I been progressing in terms of my driving rather than his behaviour.
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