I’ve been waiting since August 17 for a refund and postage reimbursement after returning my faulty RedMagic tablet — which RedMagic already confirmed they received.After 50+ emails and no action, I’m extremely disappointed with their customer service. This has gone on far too long.Please process my refund immediately, or I’ll have to escalate this formally through PayPal and consumer authorities.To others reading this: please think very carefully before purchasing from RedMagic — my experience has been nothing but delays, excuses, and frustration.
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Delivering the most complete gaming experience on mobile. That’s the goal we had in mind when we set up Red Magic.
