I ordered a RedMagic 10 Pro before Christmas and hasn't been delivered. I never received the smartphone, on the tracking is just a photo with a box in front of a door, I've sent numerous emails to RedMagic customer service and I always get the same reply, that is under investigation, it's been more than 3 weeks, I haven't received my phone and no refund either, if something goes wrong be prepared to get support equal to 0. Please stay away from them if you don't want to lose your money.
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Delivering the most complete gaming experience on mobile. That’s the goal we had in mind when we set up Red Magic.
