I purchased the Red magic 7 pro and not long afteards I damaged the screen. I reached out to nubia and expected the support to be polished and proud of their products. Mistake one. Then I expected the support staff to be truthful..they lied. Example: "We fix for 3 hundred." They haven't even looked at the phone but believe they can diagnose across the globe, with out the phone in their possession, and give me a quote. Mistake number two: "we tried to call you" ok. This one's hard to prove, but a detailed message will tell me who the messages is from. They never left a vm. Mistake number three: they careNopeI wouldn't recommend this company to anyone. Good phone but the worst support I've seen in years. Terrible.
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Delivering the most complete gaming experience on mobile. That’s the goal we had in mind when we set up Red Magic.
