I Purchased a redmagic 8 pro The day of presentation. They were very fast to manage the order.. Too fast. I didnt have time enough to change the item (I wanted the Venue version but still no available). So I decided to return the smartphone with the box unopened. I did it and the provided me a full refund in more or less 15 days. I would say so a "serious company" with standard times of Customer support managing. Sometimes too long time waiting answersBut finally they provided me a refund
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Delivering the most complete gaming experience on mobile. That’s the goal we had in mind when we set up Red Magic.
