Where to start.Bought a Redmagic 7 to replace my Razer I'd had for 4 years and thought that I'd go for another 'gaming' phone after the Razer due to my good experience with it.Ordered the phone in early July and it took until August to arrive, and that was with me having to chase the delivery for almost two weeks then wait almost another two for it to actually turn up.After it eventually came, I was provided with a charger that wasn't the correct type for my country and was given a cheap European to UK adapter which the charger itself would fall out of because of its own weight. The OS was an absolute nightmare. Trying to even change the default launcher took Google searches and a number of YouTube videos to ensure I got to the right setting otherwise any and all changes were reset. The loud speaker on calls would frequently swap between the top and bottom speakers, breaking up calls with interruptions and changes in audio quality and volume. Apps would frequently crash and for a device boasting 12GB of memory, multi tasking was non existent.The fingerprint sensor was buggy at best, sometimes never recognising my prints then having no issues multiple times in a row, only to again, not workThese are the standout errors. After a couple of months, the touch screen started to have glitches that I initially thought were due to the screen protector that came with the phone out of the box, so I changed that to the official glass one that I bought with the device and when the glitches continued. I got in touch of Redmagic who asked for a screen recording of the touch screen not responding. After explaining how that was not going to happen, and being dismissed by support, the touch screen completely failed rendering the device useless.Under three months and I was left with an expensive paperweight.RedMagic have now told me that because I'm past the 15 day returns policy, I can't have a refund on the faulty device and keep passing my ticket from department to department either saying nothing or asking for software info and screen recordings I literally can't provide.Absolute waste of time and money. Avoid at all costs.
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Delivering the most complete gaming experience on mobile. That’s the goal we had in mind when we set up Red Magic.
