I was quite happy with the red magic 5G.It was quite good value to performance, at least if you can look past the bloatware.but this week it stopped charging , the phone is 2.5 years old.I contacted service and they gave me basically no advice or reason for this issue. All I got was you are out of warranty you have to pay for repair and shipping.When I asked how much they told me to call some number in czech republic. I guess my fault trusting a cheaper company and expecting some kind of support, 6 months out of warranty and I might as well buy a new phone. Well for sure won't be from nubia.The phone was never used outside has skin to protect it never even put in my pocket, its only been used for gaming inside at home. And then one day to the next just totally fails, very clearly fabrication fault but still I get the bill.Shame on you NubiaUpdate: just got a reply from the service centre:"Hello, if the motherboard is defective, the repair will be quite expensive - around 500 € without VAT.You can register the repair on our website if you agrey:.....ThanksS pozdravem / Best regards "Wow amazing it can cost more then the newest phone today 500 euro without tax and without delivery and returnComplete scam,Shame on you Nubia
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Delivering the most complete gaming experience on mobile. That’s the goal we had in mind when we set up Red Magic.
