redmagic.gg

1.7
1.7 Based on 111 reviews

Delivering the most complete gaming experience on mobile. That’s the goal we had in mind when we set up Red Magic....

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voy974
Do not buy. Barely existent customer service.

If you buy from Red Magic (Nubia), just make sure you never send it to them for repairs. They'll give you bad instructions and leave you without a phone for months without resolution. Can't recommend them. I can prove that the mistake was made on their end; it's all documented. I've basically been given a variety of mostly copy and pasted responses since the issue was found (they gave me bad instructions on where to send the phone, and now it is lost). They've made no effort to offer a solution of any kind, just pushed off my issue for another few days over and over by asking me to be patient repeatedly. I've been without a phone from just about the beginning of November 2021 to now (January7, 2022). Zero solutions offered. I was very happy with my phone, but damn their service is bad.

1
Date of experience: Jan 07, 2022

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Business Details

  • Delivering the most complete gaming experience on mobile. That’s the goal we had in mind when we set up Red Magic.

  • language https://redmagic.gg

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