Customer care absolutely disgusting.I sent my phone (RedMagic 5G) 3 times, 2 for the same issue (phone didn't charge)I wrote them an email 2 weeks ago, for the third time, because the phone doesn't charge again, asking for a final solution (exchange phone) and they never reply, only with automatic emails.Please stay away from this people, useless and unreliable
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Delivering the most complete gaming experience on mobile. That’s the goal we had in mind when we set up Red Magic.
