Had a gift card and went to our local Red Robin (Spokane Valley, WA) to use it--and to have some tasty burgers, of course. We were seated, handed menus and left alone...for over 30 minutes we tried to get someone to wait on us. In disgust, we left. Spouse checked with employee at the entry area desk and was told we had to order from the table kiosk (little computer module on table). Interestingly, I had attempted to use that device--in frustration of not getting any employee to wait on us--to order but got nowhere except for a screen showing drink and food refills. Odd that we were never told about the method of ordering, nor shown "how to"! Needless to say, we will never go back to that restaurant, and, as well, we have told many other people about our negative experience there.
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Red Robin Gourmet Burgers and Brews, or simply Red Robin, is an American chain of casual dining restaurants founded in September 1969 in Seattle, Washington.
