First off I wasn't greeted until 5 minutes after arriving, and I sat myself down in the bar. My usual Server Preston, wasn't there because he graduated and went off to another city in Texas! He always KNEW what I wanted, and HE KNEW how to serve a Blue Moon beer, with an orange slice on the glass. How hard is that???? The girl that works in the bar is young and inexperienced!! So she drops the orange in my glass. I ordered the tsunami shrimp appetizer. I told her to substitute plank fries for the chips. I hate chips. My food was brought to me with a side of chips. I told her I guess they don't know how to read her ticket. Then I ordered another Blue Moon beer, same thing happened...but I seen her just plop the orange slice in my glass. This is really poor attitude and service. I was on my way home from work, but I feel like I need to check into another restaurant when going home after work. The tsunami shrimp was overcooked and hard to eat. If you can't do better than this, there are going to be less patrons. Too bad Preston left. He made this place better by being personable and a great bartender!! This place has gone downhill. Sucks. I loved this place.
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Red Robin Gourmet Burgers and Brews, or simply Red Robin, is an American chain of casual dining restaurants founded in September 1969 in Seattle, Washington.
