HORRIBLE customer service! When I tried to return my boots because they were too small, I contacted customer service through their email, since that is the ONLY option available. They have no online support and no phone number to call. I received a generic reply with a special return link. When I used the link and tried to purchase the return label ($15), nothing happened. I tried multiple times and still nothing. I emailed them again, and guess what? I received the exact same generic reply with the special return link! I emailed them 3 more times each time with a different message telling them the link doesn't work and I need help, but still kept getting the same generic answer from them. What a rip-off!!!
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