redweek.com

4.5
4.5 Based on 141 reviews

RedWeek is the largest, most reputable online timeshare marketplace with an audience of more than 2.6 million and an A+ Better Business Bureau rating. Timeshare owners and travelers alike come to RedWeek to read our exclusive resort ratings and reviews, a...

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JW41
Disappointing Experience with Customer Support

I utilized this service as a timeshare owner to list my reserved week for rent. Although the listing was created, the company failed to fulfill its obligations by not providing adequate customer support. The support is exclusively managed through an email response system. I sent several written requests for a minor administrative adjustment, specifically to shift my reserved week by one week. Unfortunately, these requests were not handled promptly. When I finally received a response, I was informed that I would need to pay additional fees just to repost the listing. The communication was dismissive and unprofessional. Soon after, my account was deactivated without any notice or explanation, which prevented me from using the service I had paid for. While payment was accepted, the promised service was not delivered effectively. Given this experience, I do not recommend this platform.

1
Date of experience: Jan 07, 2026

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Business Details

  • RedWeek is the largest, most reputable online timeshare marketplace with an audience of more than 2.6 million and an A+ Better Business Bureau rating. Timeshare owners and travelers alike come to RedWeek to read our exclusive resort ratings and reviews, access our detailed resort information, and of course browse the thousands of timeshare rental and resale postings or advertise their own timeshare for rent or sale.See more

  • email support@redweek.com
  • call 8669711737
  • language https://www.redweek.com

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