Thought I would use and support a local company, oh how I wish I hadn’t. 14 panels, 2 fox batteries and a Zappi car charger quoted £10,900 which was far off the cheapest quote but fell for salesman Wills speel about how neat, safe and good the equipment would be. I live with two young children so safety was paramount. Like a fool I paid the £2,000 deposit then when they said it was completed (wasn’t living in the house at the time) paid £8,800. Moved into the house July car charger would not charge from solar, batteries would not charge from solar and what the solar was making was going straight to grid which I couldn’t get paid for as no completion certificates. Bird proofing missing on some sides and where it was there huge gaps that pigeons got through. They advised me after visiting that issue is with Zappi and I need to contact them as they had installed it correctly. So you spend 10.8k and they expect the customer to contact their supplier!!. It became obvious they really have no clue and after checking companies house my thoughts were backed up. New company three directors and no other staff…..one is HR professional, one a salesman and one an and I use the word loosely a commercial electrician. Had another company come to see why only the solar is working, he put the CT clamp in the correct place and Zappi now works perfect, sent a drone up to inspect panels and wiring is not clipped and wires now chaffing on the tiles, lots more bird proofing missing on main roof, armoured outside has no earth shielding and DB board is like spaghetti, bare cables mm from buzz bar. I have been advised to switch off and isolate everything. It is not only unsafe but is dangerous. I have advised Will and Patrick of the findings and sent pictures and nothing apart from them saying not their responsibility as someone else has been here. The guy only moved a CT clamp so I could charge my car after they failed to show up to resolve other issues. Now having to go down the legal route as not fit for purpose. If you have had any solar put in by these guys please get it checked by someone for safety.
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Redwood Renewables is a UK-based renewable energy company committed to helping homeowners and businesses transition to cleaner, more efficient energy solutions. We specialise in the design and installation of modern renewable technologies that reduce energy costs, lower carbon footprints, and support long-term sustainability.
Our approach is centred on clear communication, technical competence, and practical advice. We work closely with each customer to understand their property, energy usage, and objectives before recommending solutions that are appropriate, compliant, and future-ready. From initial consultation through to installation and aftercare, we aim to deliver a straightforward and professional experience.
We place strong emphasis on quality workmanship, reliable equipment, and adherence to current industry standards and regulations. Customer satisfaction is important to us, and we believe transparency and realistic expectations are key to building long-term trust.
While some review platforms may show limited feedback, the majority of our customer reviews can be found on Google, where our work is consistently rated highly by verified customers. We encourage anyone considering our services to review feedback across multiple platforms and to contact us directly with any questions.
At Redwood Renewables, our goal is simple: to provide dependable renewable energy solutions that deliver real value, long-term performance, and peace of mind.See more
