Review Time
We recently had solar panels installed by Redwood Renewables and were genuinely impressed throughout the whole process. From the initial consultation right through to completion, Patrick was attentive and thorough — he took time to understand our specific situation and gave clear, considered advice at every stage rather than a one-size-fits-all approach.
The electrical team, led by Rory, were excellent. They worked efficiently, kept everything tidy, and clearly knew what they were doing. We felt in good hands throughout.
Even the scaffolding team — often an afterthought — were courteous and professional, and left the property in good order.
Overall a well-coordinated job with strong communication across the board. We wouldn't hesitate to recommend Redwood Renewables to anyone considering solar
Placed an order for a solar battery on Feb 27th with a promise of delivery and installation March 9th 2026.
I had no communication from them to confirm even though I messaged them in various platforms, 9th came but they didn’t.
I messaged them saying I would leave a very negative review, he answered immediately stating a new date on March 11th and a £100 reimbursement, I agreed to that and asked for a time, no reply.
Again several messages until he replied with an 11.00am delivery, I was sceptical about this and 10.30am he phoned and stated they would be 3 hours late🧐
The electrician eventually arrived and completed the work.
It then took me a week to get the £100 reimbursement, terrible company and service.
Placed an order for a solar battery on Feb 27th with a promise of delivery and installation March 9th 2026.I had no communication from them to confirm even though I messaged them in various platforms, 9th came but they didn’t.I messaged them saying I would leave a very negative review, he answered immediately stating a new date on March 11th and a £100 reimbursement, I agreed to that and asked for a time, no reply.Again several messages until he replied with an 11.00am delivery, I was sceptical about this and 10.30am he phoned and stated they would be 3 hours late🧐The electrician eventually arrived and completed the work.It then took me a week to get the £100 reimbursement, terrible company and service.
DO NOT USE THIS COMPANYI have had a similar experience to the other poster. I paid £3240 in October and have had repeated cancellations for my installation. I have asked for a refund and have had no money returned to me and the company do not return phone calls and repeatedly fob me off with excuses that turn out to be untrue. DO NOT USE THIS COMPANY.
We recently had two EP12 batteries installed by Redwood Renewables to go alongside our solar panels, and once again the experience was excellent.Patrick explained everything clearly beforehand and the installation itself was done quickly and without any issues. There were no problems at all on the day, and everything was left neat and tidy once the work was finished.We were shown exactly how the batteries work and how to monitor them, which was really reassuring. Since having them installed, we’ve already noticed the benefits and it’s great knowing we’re making better use of the energy we generate.Just like with our original solar installation, the whole process was smooth, professional, and stress-free. I would highly recommend Redwood Renewables to anyone considering battery storage and solar panels.
I recently had an EP12 battery system installed and couldn’t be happier with the service. The installation was completed in just one day, and I received the handover package and MCS certification the same week.Patrick was incredibly helpful, taking the time to explain how everything works in a clear and reassuring way.Overall, a smooth, professional experience from start to finish. Highly recommend!
Thought I would use and support a local company, oh how I wish I hadn’t. 14 panels, 2 fox batteries and a Zappi car charger quoted £10,900 which was far off the cheapest quote but fell for salesman Wills speel about how neat, safe and good the equipment would be. I live with two young children so safety was paramount. Like a fool I paid the £2,000 deposit then when they said it was completed (wasn’t living in the house at the time) paid £8,800. Moved into the house July car charger would not charge from solar, batteries would not charge from solar and what the solar was making was going straight to grid which I couldn’t get paid for as no completion certificates. Bird proofing missing on some sides and where it was there huge gaps that pigeons got through. They advised me after visiting that issue is with Zappi and I need to contact them as they had installed it correctly. So you spend 10.8k and they expect the customer to contact their supplier!!. It became obvious they really have no clue and after checking companies house my thoughts were backed up. New company three directors and no other staff…..one is HR professional, one a salesman and one an and I use the word loosely a commercial electrician. Had another company come to see why only the solar is working, he put the CT clamp in the correct place and Zappi now works perfect, sent a drone up to inspect panels and wiring is not clipped and wires now chaffing on the tiles, lots more bird proofing missing on main roof, armoured outside has no earth shielding and DB board is like spaghetti, bare cables mm from buzz bar. I have been advised to switch off and isolate everything. It is not only unsafe but is dangerous. I have advised Will and Patrick of the findings and sent pictures and nothing apart from them saying not their responsibility as someone else has been here. The guy only moved a CT clamp so I could charge my car after they failed to show up to resolve other issues. Now having to go down the legal route as not fit for purpose. If you have had any solar put in by these guys please get it checked by someone for safety.
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Redwood Renewables is a UK-based renewable energy company committed to helping homeowners and businesses transition to cleaner, more efficient energy solutions. We specialise in the design and installation of modern renewable technologies that reduce energy costs, lower carbon footprints, and support long-term sustainability.
Our approach is centred on clear communication, technical competence, and practical advice. We work closely with each customer to understand their property, energy usage, and objectives before recommending solutions that are appropriate, compliant, and future-ready. From initial consultation through to installation and aftercare, we aim to deliver a straightforward and professional experience.
We place strong emphasis on quality workmanship, reliable equipment, and adherence to current industry standards and regulations. Customer satisfaction is important to us, and we believe transparency and realistic expectations are key to building long-term trust.
While some review platforms may show limited feedback, the majority of our customer reviews can be found on Google, where our work is consistently rated highly by verified customers. We encourage anyone considering our services to review feedback across multiple platforms and to contact us directly with any questions.
At Redwood Renewables, our goal is simple: to provide dependable renewable energy solutions that deliver real value, long-term performance, and peace of mind.See more
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