Due to my pleasant experience at the kiosk of their new Princess Reef, I decided to order online on 3 Feb 2026 for their promotional sets (2 sets) and also 3 perfumes. I made payment and status on 4 Feb 2026 showed completed. This is not true as I made the order outside of SA. As many complaints shown, the customer service doesnt respond to any emails or any whatsapp. They say its "in review" but the website shows delivered. I agree with other reviewers that this website IS A SCAM.
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