Since joining, I’ve had a consistently great experience. There was one instance where a winter storm caused a shipping delay, but that was completely out of the company’s control. What really stood out was how communicative they were throughout the process; they kept me updated whenever possible, even if it was just to acknowledge the delay and apologize.
Their customer service is exceptional. I feel seen, heard, and valued as a customer. The medication has been excellent as well. Even when there have been delays, everything has arrived in perfect condition, and I’ve never had any issues with my treatment.
Refills has been smooth and reliable, and the pharmacy they work with has also been great. Overall, I’m very satisfied and would highly recommend their services.
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