I ordered a jacket and it arrived after a month. It wasn’t as advertised, on the website it was described as a padded sueded jacket - in a reality it was flat low quality polyester. I asked for a return label as I wasn’t happy. They tried to trade with by offering 50%60% and keep the jacket. As I would never wear it I asked for 100% refund. Then I found out that the item must be returned to China! Bought in the UK but they ask you to return to China ! By the low if the item is not as advertised and they must provide a label or get courier to pick up - Refined Heritage - refuses! I pad £30 to ship back to China, today is three weeks and I still haven’t got my money back. Their phone is silent, they ignore my emails and I spent £100 for a jacket and shipping to China. People it’s illegal what they do - they are not even based in the UK, they are based in the Netherlands and clothes are coming from China. All is very bad quality what you see on their website is nothing like in a reality. They are scammers- once their get your money you will never hear back from them, their phone line doesn’t work and they will never reply to your emails. STAY AWAY FROM THIS FOREIGN COMPANY SELLING CHEAP CLOTHES FROM CHINA
Claim your business profile now and gain access to all features and respond to customer reviews.
We believe everyone should embody elegance. That’s why we offer refined clothing that exudes timeless charm at a redefined price point — allowing our customers to elevate their style effortlessly, without overspending. — At Refined Heritage, we are dedicated to delivering quality and elegance in fashion. Our timeless collections reflect our passion for enduring style. Trust us as your fashion partner and let us elevate your style journey with our commitment to excellence.See more