Review Time
I am incredibly disappointed. I feel like I've lost money. This service feels fraudulent. The clothing does not match the description at all. There are no labels or sizes on the items. The quality is very poor; the material is rough and not what was advertised. They claimed the items were made of cotton and linen, but they were actually 35% polyester. The products looked nothing like the pictures. Shipping took over two weeks, while the website stated it would take 3 business days. They misled customers with false advertising. I consider them scammers, as they refused to provide a full refund.
Items took a while to arrive and sizing inaccurate. When asked to return items offered another opportunity to pay delivery for the next size up and to keep original order. Now I have replied to this offer and can see that the email has bounced back, almost as if the company does not exist. Definitely for not buy from this company.
No Stars! Never been so disappointed. Lost money. This company is fraudulent. The clothes are not as described .There is no label or size on the clothes. The quality of the clothes is very poor, very rough and material is not as described. They advertised the clothes as Cotton and linen. The clothes were 35% polyester. The clothes were nothing like the pictures. Shipping took more than 2 weeks to arrive, whereas on the site it mentioned 3 working days. They mislead customer with false advertisement. They are Scammers, they refused to give me a full refund.
Ordered an extra large hooded jacket to allow for a warm jumper underneath. When it eventually arrived it was small, no size or washing labels. I contacted customer service, I use the term lightly, and was assured that I had been sent the size requested. I questioned how they could know this when they have no sizing in their garments. After a few email exchanges and sending them photos of the jacket with a tape measure proving it was much too small, they agreed to send me a replacement. I was advised that I should keep the original garment. I agreed, although was sceptical given how many complaints this company has received, but over 3 weeks later the new jacket has - surprise, surprise - not arrived. I have now discovered that emails are no longer being accepted, constantly bouncing back. I am kicking myself that I failed to check reviews first, I normally do, but please DO NOT USE THIS SCAM COMPANY
DO NOT BUY FROM THIS COMPANY!! THEY ARE TOTAL CROOKS. THE GARMENT MUST HAVE COME FROM CHINA AND NOT NETHERLANDS AS IT TOOK WEEKS TO ARRIVE. SHODDY WORKMANSHIP, NO LABELS, DID NOT FIT AT ALL AND RETURN WOULD HAVE COST TOO MUCH. HEED ALL THE REVIEWS RUBBISH!!
Ordered what looks like a oversized chunky cable knit hooded jumper looked nice on the picture ..what I got was a cheap flat knit short in the body 3 quarter sleeves and a large baggy hood .it looks like it's been on a boil wash and shrunk .now thay say its going to cost me £10 to return it ....terrible .it cost £36 .avoid this company.
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We believe everyone should embody elegance. That’s why we offer refined clothing that exudes timeless charm at a redefined price point — allowing our customers to elevate their style effortlessly, without overspending. — At Refined Heritage, we are dedicated to delivering quality and elegance in fashion. Our timeless collections reflect our passion for enduring style. Trust us as your fashion partner and let us elevate your style journey with our commitment to excellence.See more
