This seems to be a scam. I don’t even realize why pay for cancellation insurance if their conditions cover everything under the sun NOT to pay you. I couldn’t make the trip for relocation reasons. They took my money and the money I paid for the insurance. Each company who aligns with them should disengage with them or they also will eventually go down. I’ve seen a lot of bad reviews about them. It’s too bad. They should have a major case against them and be sued.
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