They are a scam. After purchasing their flight insurance for a flight my senior dad had for his cancer treatment and having an emergency his dr even send a signed letter for they refused to refund but ask for our banking information and continually gave some windy run around and finally agreed to a partial refund (though we bought insurance for a full refund). They insisted on sending his personal banking details through their forum that never had a place for it in the first place. I will never use any site affiliated with them again and I can’t say a single good word about them. They are 100% without question a scam and need to be reported.
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