Horrible experience so far. I am trying to cancel my booking for a trip to a place where weather conditions will be definitely adverse according to official Government reports (by MeteoFrance).Even though I uploaded the right screenshot showing the worrying weather conditions of the region and the orange alert, it was refused saying that "it was not official" but some friends of mine sent the same document and it was accepted (at their first try!).Update of 21/09: they keep pretending that Meteo France is not the official governmental service for weather in France, for me this is crazy!Booking number: C47E1376922O153704Awful customer service.
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