I specifically bought the Refundable option on a triathlon because of an old injury - but the company then cited fabricated reasons (“you weren’t cleared for marathons”) in order to refuse payment. Correspondence is cut and pasted from stock sentences, or auto-generated.
Claim your business profile now and gain access to all features and respond to customer reviews.
Our customer experience is of vital importance to us and a source of real pride; if you feel we haven't met up to our standards please contact our Customer Experience Manager at trustpilot@refundable.me