REFUNDABLE.ME is a concert/event insurance company that will do anything but refund you. I purchased tickets to a concert and had an unexpected medical issue that prevented me from attending. Prior to the event I requested a refund. They repeatedly rejected my application and requested medical information I am not legally obligated to provide. In addition to that, they requested the original email confirmation for the tickets. I provided it in JPEG and PDF file formats and just kept asking over and over. They use AI for responses and came off as downright aggressive and predatory. Save your money and save your friends and loved one grief and hassle, avoid this company at all costs. They will do everything they can to keep your money.
Claim your business profile now and gain access to all features and respond to customer reviews.
Our customer experience is of vital importance to us and a source of real pride; if you feel we haven't met up to our standards please contact our Customer Experience Manager at trustpilot@refundable.me