Refundable.me is a complete scamI paid for a refundable ticket that could not be used because of a cancer diagnosis. Any reasonable person would think this situation clearly qualifies for a refund. Instead Refundable.me refused my claim because the ticket was not in my name, even though it was purchased with my credit card.This policy is absurd. Most business and even personal travel is not paid for directly by the person travelling. Companies, partners, or family members often purchase tickets on behalf of others. To deny a refund on this basis is dishonest, predatory, and completely inaccessible.Refundable.me sells the illusion of security and compassion, but in reality it is nothing more than a trap designed to take people’s money. It punishes customers during the most difficult moments of their lives and hides behind fine print and technicalities.There is nothing fair, transparent, or decent about this company. Avoid it at all costs.
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Our customer experience is of vital importance to us and a source of real pride; if you feel we haven't met up to our standards please contact our Customer Experience Manager at trustpilot@refundable.me