refx.com

1.6
1.6 Based on 30 reviews

...

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Linus Hughes
I recently purchase one of the packages…

I recently purchase one of the packages they sale, but I couldn’t used because I was needing to purchase the actual plugins ( Nexus) no where else was saying you should first buy the plugin to use the packaged. I contact the company to request my refund. The company who is charge of the payments is reFX said in the policy they can only refund the 90% of the purchased. They said is specify, my point is when you going to buy not where else said or display in your basket that they will only refund the 90%. Im completely sure most people won’t even try to buy any kind of plugin if after you don’t like and want the full amount of the purchased. Everywhere you have free trial period. By the law you have 14 days to cancel and order and get your refund.I highly not recommend to buy any plugin by this website. Shame of this kind of policy you should display on the basket so everywhere is aware. I open by PayPal a complaint there was not any kind of help and nothing to agree by this company. I cancel the complaint because they couldn’t issue my refund while I have open the complaint in PayPal . But I told Adam who been dealing with my refund request I will write as a consumer my review here so everyone is aware of this shame policy for the consumer. Shame of you.

1
Date of experience: Apr 02, 2025

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