I had a very disappointing experience due to excessively long order processing times without any explanation (the order was placed on November 26th, and I'm concerned about future delays). Poor management of the shipment by the logistics center was evident. I received an email asking me to contact the carrier about delivery issues, which I confirmed upon receiving the package on December 5th, due to an incomplete address transcription. Additionally, the response times via messaging were too long and unacceptable. I doubt I will purchase from this company again.
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Simplifying Beauty.
We’re committed to creating products and a community that inspire you to be your most confident self. We develop only the essentials, products that are easy-to-use and multifunctional, that work for your on-the-go lifestyle, where simplicity and efficiency are key.
We are more than a beauty brand. Our community are our biggest supporters, that’s why we are always listening and developing ways in which we can give our community more. We’re bringing you into our REFY lifestyle, where we believe in simplifying your routine so you have more time to live your life and do the things you love.
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