I placed an order in January, never received (it’s now July). They claimed there was a problem with the contact details provided - the mobile number and address both correct. Refusing to resend or provide a refund (I want the latter), claiming their policy is they will do neither if the customer details are wrong. This is not the case. No evidence has been provided that the product ever existed or shipped. I live in a country where couriers always contact before delivery - there was never any contact on this delivery. A complete scam.
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