regansvets.co.uk

2.2
2.2 Based on 10 reviews

Regan Veterinary Group is a well established, dedicated small animal veterinary practice based across Bolton, Manchester and Wigan....

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Lilla
I had a great vet before I moved…

I had a great vet before I moved cities. Why didn't Regan vets follow the recommendations of my last vet? If my pet records are good enough for me to travel to different countries why weren't they good enough for the vet to follow my last vet's vaccination recommendations. This is the only vet in the history of my animals care that decided not to follow the last vet's recommendations. I have had vets in the USA, Canada and France and in London, however vet decided to not follow the vaccination recommendations.When the the vet makes medical decisions about your dog without consulting you it is VERY concerning. When.an unnecessary procedure is justified without consulting you - it's a major problem. In the history of medical care of my dog, this is the first time I've ever posted a negative review of a veterinary clinic. It's really concerning when they make decisions for you. I will not be returning to this clinic after the completion of his vaccinations. I have never been so upset with a medical practice. Unbelievable . There is no need to double vaccinate my dogThe worst part is the vet offered no apology and continued to justify her actions*Update. I sent the vet an email that I would finish the course of vaccinations and not return. Emma in turn sent a letter to me stating that she was discontinuing services without completing the course of treatment vaccinations but that they would offered a small refund for one of the vaccinations. Keep in mind that she accused me of being threatening when I stated that I would escalate the complaint. How is that threatening?This is very unprofessional. Some of the animal clinics are low stocked on vaccinations and I am advised to use the same brand of vaccines. Which means I may have restart his vaccinations.

1
Date of experience: Sep 26, 2023

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Business Details

  • Regan Veterinary Group is a well established, dedicated small animal veterinary practice based across Bolton, Manchester and Wigan.

  • language http://regansvets.co.uk

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