As a loyal customer for 3 years @ €34.99 per month, I was shocked when I checked my bank details to find that almost double that amount was taken from my account for a 4 month period. When I rang to complain & ask for a refund, I got no satisfaction whatsoever. The tone had completely changed from the very nice person who sold me the package initially to a buzz off attitude. Moral of my story, cancel immediately once your contract expires!
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