I’m very let down by the service after they misplaced over $3,000 of my funds and have provided no solution. Despite submitting all necessary documentation and consistently following up with the support team, the issue is still unresolved and my money is unaccounted for. The communication has been slow, inconsistent, and unhelpful, leaving me feeling frustrated and financially burdened. As a small business owner, I depend on a reliable payment processor. The loss of access to my rightful funds has resulted in unnecessary stress and financial challenges. I anticipated a higher level of professionalism and accountability from a prominent banking institution. Until this matter is settled, I cannot recommend their services to anyone seeking reliable and transparent support.
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