regions.com

1.1
1.1 Based on 21 reviews

Regions offers a full spectrum of banking services. Visit us online or at one of our many bank branch locations for checking, savings, mortgages and more....

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Average Rating

1.1

/
5

21 Reviews

5 Star
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4 Star
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3 Star
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2 Star
15%
1 Star
85%

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kyle m
STAY FAR AWAY FROM REGIONS BANK Had to get a $20k loan to fix my flooded basement got told it was on

STAY FAR AWAY FROM REGIONS BANK Had to get a $20k loan to fix my flooded basement got told it was only going to be $100 a month i said great since im disabled and on a fix income well that $100 doesnt even cover the interest rate since its $6.06 per day and of course they send out paperwork every month telling me to pay the $100 but that $100 doesnt even cover the interest every month and doesnt even put a dent in the $20k debt this company is DIRTY they dont even show the total you owe its just the total you Originally signed up with them for and not the current total if i didnt call and check i wouldnt even know it wasnt going down so now i owe $20,700 they are scum of the earth and they wont even work with me on the interest rate at 10.99% even though i didnt miss a payment yet

1
Date of experience: Feb 19, 2026
Ashley Cozart
We have been with Regions for over 20 years, and they have never put the customer first. We had over

We have been with Regions for over 20 years, and they have never put the customer first. We had over $12,000 taken from our account that Regions did not flag or contact us about. When I called on Monday, the representative said they would get back to us in 10 days. Are we serious? Ten days to address that amount of money lost for a family of four is insane. What is someone supposed to do? It has now been three days, and Regions has yet to reach out or even look at the claim. They have no policy in place for families affected by this. It's absolutely ridiculous. We were talking to another bank in town, and they said they would provisionally put the funds back while they investigate so people wouldn't be in this situation. Considering how large Regions is, it's very sad they treat their customers this way. I don't care about your policy; your job is to protect and support others. We will be moving our money.

1
Date of experience: Feb 11, 2026
Ronald Thompson
This company using very predatory loan practices. When paying off a $22000 loan for 2 years at $252

This company using very predatory loan practices. When paying off a $22000 loan for 2 years at $252 per month, they informed me I only paid off $900 of the loan. Because they are only putting $5 towards the principal balance and the remaining $248 go straight into interest. This is total bs. DO NOT USE THIS BANK FOR ANY LOANS!!!! Horrible practices. Thats why they've change their names from everbank because if the terrible review do to this practice. STAY AWAY!

1
Date of experience: Feb 09, 2026
Mike Karg
They hide their fees and daily charges in all the paperwork. I would tell everyone don’t feel pressu

They hide their fees and daily charges in all the paperwork. I would tell everyone don’t feel pressured by them to sign until you completely go over all the paperwork. Luckily for us I was able to come up with money and to pay them off and they still would not negotiate to wave their outlandish daily fees. Total crooks !

1
Date of experience: Feb 09, 2026
Poe Hughes
Disheartening Experience with My Bank

I’m very let down by the service after they misplaced over $3,000 of my funds and have provided no solution. Despite submitting all necessary documentation and consistently following up with the support team, the issue is still unresolved and my money is unaccounted for. The communication has been slow, inconsistent, and unhelpful, leaving me feeling frustrated and financially burdened. As a small business owner, I depend on a reliable payment processor. The loss of access to my rightful funds has resulted in unnecessary stress and financial challenges. I anticipated a higher level of professionalism and accountability from a prominent banking institution. Until this matter is settled, I cannot recommend their services to anyone seeking reliable and transparent support.

2
Date of experience: Jan 01, 2026
Shonix66
Disappointing experience with the service

Had I seen the reviews beforehand, I would have saved considerable time and money. I opened an estate trust account with an EIN and received a notice requiring proof within 30 days to avoid closure. I submitted the required documentation just two days before the deadline but was advised not to deposit more until they reviewed it. A week later, they informed me they were closing the account. It's disappointing that a bank would refuse deposits, especially with a significant amount ready to be deposited.

1
Date of experience: Dec 26, 2025
Caydox18
Avoid this Bank

Had I known about their reviews sooner, I would have saved a lot of time and money. I opened an estate trust account with an EIN number and received a letter stating I needed to provide proof within 30 days to keep the account open. I submitted it two days before the deadline, but was advised not to deposit more funds until they reviewed it. A week later, they informed me they were closing the account. It's surprising that a bank would refuse deposits, especially when I had a considerable amount to add. Very frustrating experience.

1
Date of experience: Dec 26, 2025
Ken Powell
The worst bank around

This is the worst bank in the industry, riddled with issues that never get resolved due to their 'system.' I clicked on their advertised sign-up bonus and met all requirements, yet I never received it, with them blaming their 'system.' The referral bonus was also mishandled, and they withheld funds from transactions for days without authorization. They even overdrew my account by holding my funds too long, leading to overdraft fees they claimed they couldn't waive. It's a complete robbery with no real solutions provided.

1
Date of experience: Dec 23, 2025
CP62
Terrible customer service

The customer service is dreadful; the representative on the phone seemed suspicious about my call. I was trying to stop a transaction I never authorized.

1
Date of experience: Dec 17, 2025
FloReach31
Extremely poor customer service

The wait times for customer service are excessively long. When I asked for a moment to find my account number, the representative simply hung up. I recommend finding another bank.

1
Date of experience: Dec 15, 2025

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Business Details

  • Regions offers a full spectrum of banking services. Visit us online or at one of our many bank branch locations for checking, savings, mortgages and more.

  • language https://regions.com

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