My experience with this service has been very frustrating and unprofessional. The representative managing my case lacked even the fundamental knowledge necessary for business registration, such as basic eligibility criteria including age-related aspects and other legal details. Even after I provided accurate information and clarified the situation, the representative insisted on their stance, displaying a dismissive attitude rather than professionalism. Such rigidity and unwillingness to accept verified information is unacceptable in a business services firm. A customer-facing role requires humility, accuracy, and a readiness to correct mistakes, none of which were apparent. Moreover, the service has decided to discontinue "WhatsApp Support" without any customer agreement, forcing clients to switch to their internal portal or mobile app. This change was implemented without prior consultation or consideration of customer convenience. Business owners seek ease in operations, not systems that complicate workflows and waste time. To complicate matters further, upon cancellation of services due to these issues, refunds are not being processed, raising serious concerns about ethics, transparency, and customer rights. Overall, the service demonstrates poor customer management, lack of expertise, enforced platform adoption, and disregard for fair refund practices. This approach undermines trust and must be urgently addressed if the service wishes to retain its business clientele.
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RegisterKaro is an online business compliance platform that helps entrepreneurs and other individuals with various, registrations, tax filings and other legal matters