In 2017, when the company was acquired for $3.6 billion, I had high hopes for Regal cinemas. However, my experiences since then have been disappointing. After two in-person interviews in Fort Myers, Florida, I found the staff to be disrespectful and indifferent. It seems that the values of kindness and respect have diminished, especially towards people from various backgrounds. The management should focus on retraining employees to treat all visitors with the dignity they deserve. It's disheartening to feel that customers from outside the USA are not welcomed. I urge the leadership to prioritize kindness and fair treatment for everyone in their theaters across the country.
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